Quality care in your local community

What data do we collect?

Howardian Helpers collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

• Relevant medical history

 

How do we collect your data?

You directly provide Howardian Helpers with most of the data we collect. We collect data and process data when you:

• Hire Howardian Helpers for our services.

• Voluntarily complete the online contact form or contact us via email.

• Use or view our website via your browser’s cookies.

 

How will we use your data?

Howardian Helpers collects your data so that we can:

• Give the best service possible tailoring it to our clients specific needs.

 

How do we store your data?

Howardian Helpers securely stores your data in a lockable filing cabinet and on a PC which is password protected and in a locked office. Via the website data is stored on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

If you would not like Howardian Helpers to process your data anymore, please contact us at lucy@howardianhelpers.co.uk

 

Marketing

You have the right at any time to stop Howardian Helpers from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us at lucy@howardianhelpers.co.uk

 

What are your data protection rights?

Howardian Helpers would like to make sure you are fully aware of all of your data protection rights.

 

Every user is entitled to the following:

The right to access  You have the right to request Howardian Helpers for copies of your personal data. We may charge you a small fee for this service.

The right to rectification  You have the right to request that Howardian Helpers correct any information you believe is inaccurate. You also have the right to request Howardian Helpers to complete information you believe is incomplete.

The right to erasure  You have the right to request that Howardian Helpers erase your personal data, under certain conditions.

The right to restrict processing  You have the right to request that Howardian Helpers restrict the processing of your personal data, under certain conditions.

The right to object to processing  You have the right to object to Howardian Helpers processing of your personal data, under certain conditions.

The right to data portability  You have the right to request that Howardian Helpers transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: lucy@howardianhelpers.co.uk

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org

 

How do we use cookies?

Howardian Helpers' website uses Wix First party Strictly Necessary and Functionality cookies for many important reasons, such as:

• Understanding how you use our website

• To monitor and analyse the performance, operation and effectiveness of Wix’s platform.

• To ensure Wix’s platform is secure and safe to use. 

• Functionality - Howardian Helpers uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. 

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

Howardian Helpers' website may contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Howardian Helpers keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 March 2020.

 

How to contact us

If you have any questions about Howardian Helpers privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: lucy@howardianhelpers.co.uk

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we has not addressed your concern in satisfactory manner, you may contact the Information Commissioner’s Office. Address: Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113